Terms and Conditions
**Terms and Conditions**
Welcome to Gaushree.com — your trusted source for authentic, Ayurvedic, and natural products inspired by Indian Gaushalas.
For the purposes of these Terms and Conditions, the terms **"we", "us", "our"** refer to the sole proprietorship business operated by **Anil**, located at **House No. 28, Rajiv Garden, Loni, Ghaziabad, Uttar Pradesh, PIN - 201102**, under the brand name **Gaushree.com**. The terms **"you", "your", "user", "visitor"** refer to anyone accessing or using our website or purchasing our products.
By continuing to browse or use this website and/or placing an order with us, you agree to comply with and be bound by the following Terms and Conditions:
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### 1. **Website Use**
- The content on this website is for your general information only and may change without notice.
- Any reliance on the material on this site is at your own risk. It is your responsibility to ensure any products or services available through this website meet your requirements.
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### 2. **Product Disclaimer**
- We source our products from certified Gaushalas and strive to maintain the highest quality and authenticity.
- However, since the products are natural and handmade, slight variations in color, texture, or fragrance may occur.
- These products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a medical professional if required.
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### 3. **Pricing & Orders**
- All prices listed are in INR and inclusive of applicable taxes unless mentioned otherwise.
- We reserve the right to change prices or cancel orders in case of any pricing errors or unavailability.
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### 4. **Shipping & Delivery**
- We usually dispatch orders within 1-3 working days.
- Delivery timelines may vary depending on location, weather, courier issues, or other external factors.
- We are not responsible for delays once the order is handed over to the courier partner.
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### 5. **Returns & Cancellations**
- Since we deal with personal-care and sacred products (like incense, soaps, herbal items), we **do not offer returns or replacements** unless the item is damaged or wrong.
- Any complaint should be raised within **48 hours** of delivery with proper unboxing video and images.
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### 6. **Intellectual Property**
- All content on this website including product descriptions, logos, images, and designs are owned or licensed by us.
- Reproduction or unauthorized use of any content is strictly prohibited.
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### 7. **Third-Party Links**
- This site may contain links to other websites for additional information. We are not responsible for the content or policies of those sites.
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### 8. **Limitation of Liability**
- We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of or inability to use our website or products.
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### 9. **Jurisdiction**
- All disputes shall be governed by the laws of **India** and shall be subject to the jurisdiction of courts in **Ghaziabad, Uttar Pradesh**.
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### 10. **Payments**
- Payments are processed securely via third-party gateways (such as Razorpay, Instamojo, etc.).
- We are not liable for any payment failure due to card limits, gateway errors, or bank issues.
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By using Gaushree.com, you confirm that you have read, understood, and agree to all of the above terms and conditions.